Archive for the ‘Clients’ Category

With prices rising of Gas and Electricity as well as the Government (Labour or Liberal) flip-flopping on carbon and other taxes – Smart home owners are installing SOLAR panels.  

With many benefits from reduced bills to doing your bit for the environment – Going Solar is the smart choice.

Hear a real testimonial from Ken M., Surrey Hills who switched to solar and is happy to share the

If you want to find out more get in touch with them – LIKE on Facebook, follow on Twitter and Google+

Visit the website – http://www.moresolarenergy.com.au

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.

The first step of any journey is always the hardest. The decision to begin something is tougher than the actual journey. As a Business Owner who realises the benefits of ISO 9001 certification and having made the decision to start the certification process: YOU have already taken the first step.

Your Anitech Consultant can walk you through the remaining steps.

While the process is very detailed the following steps are a guide to the different phases of the certification process.

Step #1 – Preparation:

This step may seem trivial and most Certification companies as well as businesses tend to overlook this step.

At Anitech Consulting we believe that diligent preparation is the foundation of a smooth and effective Certification process.

Some of the key preparation phase requirements are appointing a Business Representative, ensuring access to all Operational Policies/Procedures and Prepare employees and get their buy-in.

Step #2 – Documentation:

Perhaps the most dreaded part of the certification process is the documentation phase.

However, Anitech Consulting can get your business the required ISO 9001 documentation quickly and at minimal cost.

The key documents required are Process Flowcharts, Quality Manuals, Procedures Manuals, Work-Flow Instructions and Forms to name a few.

While documentation is not interchangeable between businesses, we will customise the documentation to be specific and suitable for your business.

Step #3 – Implementation:

As stated earlier effective preparation, specifically getting employee buy-in, will ensure this most crucial stage is smooth and effective.

Working across your business and with different employees (the layers can vary based on size of your business and number of employees) this phase will show the benefits of the new ISO 9001 processes.

For larger businesses you can have Line managers or Department heads work with their teams to ensure implementation and training. For a smaller business the entire team can train and implement the processes together.

Step #4 – Internal Audits:

This phase is conducted by an auditor to ensure your business is following all the ISO 9001 requirements.

This internal audit can be conducted by the Business representative or in larger organisations multiple employees can be trained as internal auditors.

Anitech Consulting recommends that to ensure continued compliance these internal audits are conducted at periodic intervals.

Step #5 – Certification:

Finally, to achieve the ISO 9001 certification it is necessary to select an ISO 9001 registrar who will send an independent auditor to perform the Certification Audit.

If you have appointed Anitech Consulting to walk you through the certification steps this step is a mere formality; as we have years of experience.

Congratulations! You are now certified.

You can Now start getting the benefits of proudly promoting your status as an ISO 9001 certified business.

You can send Press Releases, use the ISO 9001 certification on you Marketing collateral and most importantly acknowledge your employees whose hard work has made this possible .

We recommend you call Anitech Consulting today. We are available and always willing to guide you through the ISO9001 process and work with you to make sure that your business implements the correct processes.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.

“It’s Always the suppliers fault”. “It’s Sometimes the customers fault”. “It’s Mostly my employees fault”. “It’s Never my fault”.

Any business owner that has said those word is probably not in business anymore. As a good business owner or entrepreneur you know that the buck stops at your desk.

Excuses and pointing the blame away from yourself and your decisions are not productive or profitable.

While most business owners know this they still make lame excuses when it comes to Certification.

Lame Excuse #1 – I do not need Certification:

The Business owner does not realise that without certification there are no processes and employees are not performing to their potential.

Lame Excuse #2 – There is too much paperwork:

No one likes extra paperwork but if that was the case then why do you do BAS statements?

Try saying that about your Tax Returns?

How about those pesky Invoices to customers so you can get PAID?

Paperwork can be tedious but Certification paperwork is a one-time exercise that has long lasting benefits.

Unlike Taxes that happen every year.

Lame Excuse #3 – I do not have the time.

A good decision maker (which every business owner needs to be) knows the old saying that ‘if you have a task to complete in 60 minutes take 50 minutes to create a detailed plan and 10 minutes of precise action’.

Making time NOW to go through the certification process will save many hours for yu and your employees in the future.

Lame Excuse #4 – I do not understand Certification.

If you said that about everything you would never learnt anything new.

The task of making ISO 9001 certification simple and clarifying all of your queries is what Anitech Consulting do best.

An Anitech Consultant will take the time to clearly work with you through your business needs and guide you step-by-step through the process.

Lame Excuse #5 – There is no need for my business to be Certified:

There are atleast 10 good reasons for your business to be certified.

Creating clear processes for your business, Wining larger contracts, Getting more international business, Sanding out from your competitors and Creating systems that ensure your business keep running smoothly so you can take a holiday.

We recommend calling us today. We are available and always willing to guide you through the ISO9001 process and work with you to make sure that your business implements the correct processes.

We also want to congratulate you on being a Business Owner who takes responsibility which a true sign of a good leader.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.

People are the most valuable Asset of a Business. People are also the biggest Liability of most Businesses. A contradiction in terms. BUT so true.

Your employees are a crucial part to ensure the product is ready for sale and/or the service is delivered.

Employees are the first point of contact and the face of a business when they deal with customers.

How an employee performs with customers has a direct impact on the profit of a company and the ability of a business to get new customers and retain existing ones.

Bad, incompetent or malicious employees can spell the death of a business.

The reality is that most employees want to do a good job and do not consciously try and jeopardise relations with customers.

The main reason employees do no perform optimally is the lack of clear processes which impacts implementation of instructions.

The effectiveness of ISO systems being implemented depend on numerous factors.

As with most business You want to give your employees clear instructions and effective processes that result in positive outcomes and reduce inefficiency.

Guess what?

Your Employees want the same thing as you.

If your employees want to review current practices and introduce new roles and responsibilities – they are asking for ISO Certification.

If your employees want quality instructions, policy statements and procedures – they are asking for ISO Certification.

If your employees want to integrate best practice into daily tasks – they are asking for ISO Certification.

If your employee requests senior management to commit to monitor, control and improve quality – they are asking for ISO Certification.

If your employees care about providing the best customer experience, be it service or product delivery, – they are asking for ISO Certification.

At Anitech Consultant, we like your employees (if they are requesting ISO9001 Certification) because they are speaking our language. We want the best for Your Business and Your Employees.

We recommend calling us today. We are available and always willing to guide you through the ISO9001 process and work with you to make sure that your business implements the correct processes.

We also want to congratulate you on having excellent employees.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.

In any sport the accolades are given to the player who scores the goals or hits the winning runs. No one remembers or praises the player who defends or sets up the goal or stays at the crease to make the majority of the runs. If a task was easy then everyone would be doing it.

In your business you are always doing jobs and tasks that seem mundane and unimportant.

BUT you know that each task is a small piece of the puzzle that when done correctly creates a finished and profitable venture.

As with implementing ISO9001 in your business there are numerous tasks and process mapping activities that seem tedious and have no direct value on your sales.

However, if you were to speak with a consultant from Anitech Consulting you would understand how each piece and process fits together.

(*the following are tongue-in-cheek reasons you should get ISO9001 Certification)

  1. My Business does not need to be more efficient and a more effective organisation.

  1. My customers are Very Satisfied and keep coming back for repeat business with NO Complaints.

  1. My Employees are already Highly motivated and aware of ALL Processes for EVERY Task. My Employees tell me that they cannot wait to come into work Every Day.

  1. I have regular International Trade and do not need anymore Business from international businesses.

  1. My Profits are EXACTLY where I want it to be. I do not need MORE Profits.

  1. There is NO Waste in my Business. My operations and employees are working to MAXIMUM Productivity. There is no Room for improved productivity.

  1. I LOVE doing Audits regularly because I do not have processes that can track my business on an ongoing basis. I Love giving up weekends and staying late to find time to audit my business to ensure it is on track and meeting all KPIs.

At Anitech Consultant, we do not want to spoil your fun doing Audits regularly, BUT we feel that you might like to take weekends off and make it home for Dinner regularly.

We recommend calling us today. We are available and always willing to guide you through the ISO9001 process and work with you to make sure that your business implements processes that give you more time to focus on sales and have a better work life balance.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.

Your Business is your World. You believe that your business offering is unique. Your Staffing, Supplier, Customer, Operational etc… issues are unique to your business.

Well you may already know this BUT it bears saying: You are not alone!

If you have joined the ranks of smart business owners and have an ISO Certification (like an ISO9000 or ISO14001) you have the benefit of learning from the successes and failures of over ONE MILLION Businesses in 175 Countries.

ONE MILLION Businesses in 175 Countries is the number of organisations who have implemented the international management system standards.

What does this mean for you and your business?

First, by talking to Anitech Consulting you can get the insight and solutions that have worked after being tried and tested across 175 countries and million business owners.

Second, you can be SMARTer than atleast a few hundred thousand competitors in your business space.

How? You Ask.

Learn what works from other businesses’ in your industry and use the knowledge as a solid foundation to build your business to withstand the test of time and challenged of the marketplace.

Learn the pitfalls and issues faced by other businesses’ in your industry and use the knowledge to involve and unite your employees toward a common goal with a certified management system.

Finally, provide your business with a competitive sales edge and build customer confidence.

Call your Anitech Consultant today. We are available and always willing to guide you through the process and work with you to make sure that your business implements processes that work and help you avoid common pitfalls.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.