Archive for August, 2014

How to be Smart in a World of ISO9001 Certified Businesses

Posted: August 26, 2014 in Business, Clients
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Your Business is your World. You believe that your business offering is unique. Your Staffing, Supplier, Customer, Operational etc… issues are unique to your business.

Well you may already know this BUT it bears saying: You are not alone!

If you have joined the ranks of smart business owners and have an ISO Certification (like an ISO9000 or ISO14001) you have the benefit of learning from the successes and failures of over ONE MILLION Businesses in 175 Countries.

ONE MILLION Businesses in 175 Countries is the number of organisations who have implemented the international management system standards.

What does this mean for you and your business?

First, by talking to Anitech Consulting you can get the insight and solutions that have worked after being tried and tested across 175 countries and million business owners.

Second, you can be SMARTer than atleast a few hundred thousand competitors in your business space.

How? You Ask.

Learn what works from other businesses’ in your industry and use the knowledge as a solid foundation to build your business to withstand the test of time and challenged of the marketplace.

Learn the pitfalls and issues faced by other businesses’ in your industry and use the knowledge to involve and unite your employees toward a common goal with a certified management system.

Finally, provide your business with a competitive sales edge and build customer confidence.

Call your Anitech Consultant today. We are available and always willing to guide you through the process and work with you to make sure that your business implements processes that work and help you avoid common pitfalls.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.

5 Good Reasons You’re not Getting Tenders

Posted: August 21, 2014 in Business, Clients
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That one BIG Contract. That one Government Contract. Your business will be set for the current year or next 5 years.

Every fisherman wants to land that one BIG fish. It sets them apart from other fishermen who put in the same effort but only get a small prize at the end.

As a Business owner, You, want to land that one or two contracts that will stabilise your business income and allow you to plan for future growth and staffing requirements.

BUT every big contract comes with important and unavoidable processes. Most often it is the Tender process.

Large contracts are only given to Businesses who meet ALL the Requirements.

If you have not yet won the tenders you have bid for perhaps you are making these mistakes:

  1. Not Meeting the Criteria: Simply put you are lacking a crucial element that the Tender specifically requires. Remember ensure you meet all the criteria before you apply otherwise you will be wasting your time and creating a negative impression with the tender officer with regards to future opportunities.

  1. Not being specific: You need to address your tender application as a Question and Answer format. Copy each point or requirement in the tender process and respond directly to that point in your application.

  1. Not doing your research: Price sensitivity is arguably a key component when deciding a tender process. Ensure you know what the competition is offering in terms of price to undertake the job. BUT do not be the lowest or the highest either most Tenders are awarded to a reasonably priced applicant with clear examples of high quality work.

  1. Not OVERSTATING your reputation for quality: Even though the Tender writer expects applicants to provide high quality work: it is still crucial that you include reminders and examples of your work. Testimonials are the best way to provide proof of your high standards.

  1. Not being CERTIFIED: A relevant ISO certification speaks volumes in a tender application. The clear stamp of ISO certification puts your application on the top of the pile. It reinforces your claim of high quality and also provides relevant responses to the required criteria.

An ISO certification also reassures the tender writer that any work awarded to your business will follow prescribed and globally recognised processes.

In an age of uncertainty an ISO Certification is a stamp of approval on your business and your business processes.

So don’t wait longer, enlist a consultant, like us, to help you. To guide you through the process and work with you to make sure that when you apply for Tenders you move your application to the top of the pile.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.

News Flash: Your Non-Certification is an Emergency!

Posted: August 14, 2014 in Business, Clients
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Quality is key, for every business. Especially for Your Business. And more and more people who intend to do business with you check whether the ISO9001 certificate is present in your company, as a way to be sure that you do everything you can to deliver the quality they demand and deserve.

And we are coming to a point where not having that certificate is an emergency.

Why, you ask?

Because your competition does, or is in the process of being certified.

Meaning that potential customers might very well go to them to fulfill the order they intended to give to you, just because you never bothered certifying.

Just imagine, a customer orders 2500 items of your product A, with red finishing.

You make them, and the customer gets them.

Within minutes of receiving the shipment, they are on the phone, shouting at you about the ugly red finishing when they specifically ordered black.

You know he ordered red.

But you have nothing in writing, because you have no real process in place to deal with orders. You get them, you fulfill them, and you ship them out. Done.

But now things went wrong and you could very well end up losing the client, or a lot of money on the re-do of the shipment.

So yes, it is an actual emergency, because you are losing prospective clients just because you don’t really feel like getting certified.

Or just haven’t gotten around to actually doing it. And every client you lose means money you don’t get.

This is an emergency that can spread like a wildfire, but luckily the remedy is much easier than fighting a wildfire.

Simply start the process for certification Today.

Like every emergency the options are to fight or to run away. Running away means not taking the chances you get, and never getting them back.

Fighting on the other hand, just means to take the first step on your journey to being certified.

A fight you don’t have to fight alone.

Anitech Consulting’s specialised consultants are available to assist and advice you when it comes to the process and the things you need to do / deliver to make sure that your certification is successful.

Work with us to quickly snuff out this emergency before it grows out of control.

Just contact Anitech Consulting and we will help you every step of the way.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.

Stop Waiting To Get Certified!

Posted: August 7, 2014 in Business, Clients
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You deliver quality in your business. All the time, every time. 24hrs 365 days a year.  The problem: So Does Everyone Else.

Or at least, everyone is telling others that they do. So how can you stand out in that vast amount of people who apparently all deliver quality?

You might have heard about certification, about getting certified so that others can see that an independent third party actually confirms your claims regarding quality.

But you just never got around to going into the probably very long and arduous process.

And yes, it will take some time, but it is very important that you don’t keep postponing it, because it will make you stand out very clearly when compared to the competition.

Many entrepreneurs are afraid that you have to fit in a very tight framework, that everything is determined and that there is no room for the freedom that led them down the entrepreneurial path in the first place.

Anitech Consulting is here to tell you: That notion is just plainly wrong!

Yes, there is a framework.

But ISO9001 does not offer a strict checklist saying: “Do this and this and that and you are certified.”

The quality certification offers a framework that your system for quality management has to fit in to. It does not dictate how you need to quality management in your unique situation.

In short, this is what you will need to do, and as you’ll see, it is not that difficult:

  • Describe what it is you do (or plan on doing) and write down all the different processes for quality in your organization. This leads to a blueprint of your business.

  • Do what you have described earlier.

  • Prove that you have done so, using minutes, measured data and external audits

Basically, to get ISO9001 certified, what you need is a well-oiled quality management system, containing a number of processes that maximize quality.

So that you don’t only pay attention to quality every once in a while, but all day, every day.

It is a process that once you’ve started it, never ends.

The goal is to create a mindset in yourself and your people to make sure that quality and customer satisfaction are always on top of your mind.

So don’t wait longer, enlist a consultant, like us, to help you. To guide you through the process and work with you to make sure that when you tell someone you deliver quality, you can back it up with facts.

What are your thoughts? Let us know by dropping a comment below via our Facebook comment box. Make sure you follow us on Twitter @Sensei_Global and like us on Facebook.